Customer Testimonials

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DealerRater Apr 8, 2024

After months of looking, and deciding to get a Honda vehicle. I found what I was looking for at this dealer. They are a nice set of folks, my sales guy Amir, was kind and understanding in what I was looking for in a car, he was very helpful. His manager Tony, really nice man, helped me a lot in getting the best price, kind and professional. You can tell everyone likes working there. So skip AV and SCV dealers come see their lot of new and used inventory. I love my Honda Pilot :)))

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DealerRater Mar 27, 2024

My vehicle recently broke down, prompting an urgent need to verify its warranty coverage. My initial visit to Galpin Honda was disheartening due to the lackluster customer service I received. An employee there flatly refused to check my Vehicle Identification Number (VIN) for warranty eligibility, insisting instead that I should pay $220 for a preliminary inspection, with no assurance that my car would be repaired. Seeking better assistance, I then approached Honda in Van Nuys, where Tracy Rocha offered a glimmer of helpfulness. However, I was informed that an appointment was necessary, requiring a phone booking, and that I must bring ...

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DealerRater Sep 19, 2018

They are friendly and knowledgeable. I will recommend this dealership to my friends. we had good time there and we liked a lot our new car.

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DealerRater Sep 5, 2018

Had a great buying experience with Jack and Cody when getting my certified civic. Definelty recommend these guys and Hamer Honda! Thank you again guys.

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DealerRater Sep 4, 2018

Very professional and helpful they did everything possible to help us and make our experience great. Answered all our questions and concerns it was awesome.

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DealerRater Sep 4, 2018

Hands down the best car buying experience I’ve ever had! If you’re looking to finance/lease you’re next vehicle, ASK FOR DREW WILKINSON! He will crack you up and make your hours long visit feel like minutes. He went out of his way and beyond to make sure that I was satisfied with every decision that I made. Originally a devoted Kia customer, Drew made this car buying experience so pleasurable that I have found my heart now in Honda. Thank you so much Drew!

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DealerRater Sep 4, 2018

It was great experience. Salesman Mr. Ghaffari was very experienced, understanding and made the purchase of my new car stresses free. Mr. Armani handled the financial side of the deal very afficiant and easy. Thank you HAMER HONDA.

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DealerRater Sep 4, 2018

Process was pretty fast. Despite having a couple bumps in the road, the dealer and finance guy were able to work thru it and give me a deal almost exactly As I was hoping to find.

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DealerRater Sep 4, 2018

I bought my very first car here, they made the process feel great and easy. Paperwork wasn't as complicated and I had no idea that when you buy from a dealership they get to handle all the DMV stuff for you They were friendly and I did not feel pushed to make a purchase.

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DealerRater Sep 3, 2018

It was a pleasant experience because of the employees that help us in making it easier for us to purchase the car that i need..

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DealerRater Sep 3, 2018

Cuando está claro lo q uno va a comprar y el dealer es flexible en cuanto a un presupuesto y a compensar de alguna manera la falta de variedad, la experiencia es grata, quede muy satisfecha con el trato en general, solo quiero dar un especial reconocimiento a Nery Caballero, por su ayuda!!! Gracias

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DealerRater Sep 2, 2018

He was very helpful & kind. Love the energy he had when he was determined to give me the deal I was looking for. Totally recomend him 100%

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DealerRater Sep 2, 2018

No hidden fees, all car features were as advertised, ease of deal making. Buying our second Honda from this dealership. Friendly honest people, no pressure to buy.

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DealerRater Sep 1, 2018

It was very easy to buy my lease Honda civic. Albert walked me through all the process and paperwork. he was very knowledgeable about the process.

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DealerRater Aug 31, 2018

This dealership is by far the best I’ve been to. The guys here are honest and will work with you to get the best deal possible. They efficient with what they do, I reviewed all paperwork and everything was perfect.

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DealerRater Aug 30, 2018

I worked with Mike and Tony, I loved how They treats the customers, Mike really worked with us to help us get what we really wanted. well done.

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DealerRater Aug 29, 2018

Great experience buying here Thwy worked with us on the price stayed in late to help seal the deal Thanks tony for helping us get a good deal

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DealerRater Aug 29, 2018

Helpful and very informative. Danny And Mike were helpful and worked out a good deal on a 2018 Honda accord which we love. Thank you!

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DealerRater Aug 29, 2018

They gave me all the necessary information. They wree patient and friendly.. Bitar showed me how to connect my phone to blue tooth. He put gas in my new car.

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DealerRater Aug 28, 2018

Cody approached us in a wonderful way and was very understanding of what we were there for. Definitely recommend him for anyone who’s looking to buy a new or used car in a timely manner !

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DealerRater Aug 25, 2018

Cody was very helpful and patient during my car buying process. He helped me get the beat deal for my first Honda vehicle. Thanks Cody

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DealerRater Aug 25, 2018

Everyone I dealt with made my purchase a joy. Many thanks to Frank, Jack, and Roger. Another thank you goes to all of the behind-the-scenes people who prepared and detailed my van.

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DealerRater Aug 24, 2018

Smooth transaction and very accommodating. My former lease from March was totaled and I was able to get into a new car in under 4 hours. The team and Hossein was amazing !

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DealerRater Aug 24, 2018

They will try their best to give you the best deal. It just took 2 hours to get your best offer. Its worth it though.

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DealerRater Aug 24, 2018

From the beginning James was helpful in finding the right car. I came in with a price and car in mind and he did his best to ensure I got the deal I wanted and left with the car I wanted.

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DealerRater Aug 23, 2018

Excellent personnel and environment. Full knowlege of leasing. I would buy a car from them soon. I recommend the dealership to everyone whom is looking to buy or lease a Honda.

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DealerRater Aug 23, 2018

had a great experience couldnt be happier very satisfied with my purchase they made everythinv possible to make me walk out there with a new car ! thanks for the manager and sales man alberto

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DealerRater Aug 21, 2018

Very accommodating and fair. Willing to work with us to achieve a deal we felt good about. Being a Sunday and an out of state buyer they went above and beyond to make sure we had the paperwork we needed to register our car in Nevada with no problems.

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DealerRater Aug 21, 2018

Got a new lease on a new Honda hr-v. The guy is great! The service was very personal and fast. Hossein was very knowledgeable and he showed that he really cared.

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DealerRater Aug 18, 2018

Our experience was nothing short of amazing. Tony was awesome not to mention the sales manager and the finance manager were great as well. Thank you for making our experience a memorable one.

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DealerRater Aug 14, 2018

James and jay was very professional,accurate, and super fast in the awesome deal that I got. Much appreciation for all the fast pace price and paper.

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DealerRater Aug 10, 2018

I love how the staffs assisted us. They were very nice and helpful. Love the car that I got! Good deal. Will surely recommend the place!

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DealerRater Aug 7, 2018

Great and excellent service and price that I received from Hamer Honda Dealership. I was very pleased from Albert, Gary and Georgio over ther. That’s all I can say. Thank you, James A. Almay

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DealerRater Aug 7, 2018

Quick and easy transaction. Thanks for taking the time to make it work for me. Will recommend this place for sure. Have a good day.

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DealerRater Aug 3, 2018

Great friendly workers! Chose this Honda dealership! I I am 19, and I was helped find the correct way to buy my civic si. Yay!

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DealerRater Aug 1, 2018

Bryan and David were great in getting me the best deal on my Honda Civic. They were accommodating, and efficient in making sure I walked out of there with the best car for the best price. Would recommend this dealer any day!

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DealerRater Jul 30, 2018

Got me a car I was happy with very quickly. Friendly and efficient and no pushy up sell. Frank was particularly helpful and nice to work with.

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DealerRater Jul 25, 2018

Very accomodating sales personnel. Very attentive to all your questions . No high pressure selling of dealer options which you cannot say to the other dealerships.

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DealerRater Jul 24, 2018

Drew was polite persistent, honest and friendly. He asked what I needed, then gave it to me without any switches or funny business. He was great to work with and would buy another car from him in an instant.

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DealerRater Jul 24, 2018

From start to finish I didnt have any problem. They are professional. I will difinitely recommend them to my friends..Mauricio Ascencio and the finance guys is awesome.

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DealerRater Jul 21, 2018

Tonybwas awesome start to finish. I felt like he was really trying to help me get the car. He went back and forth a few times and even eased my mind about my purchase bc I was unsure about body size.

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DealerRater Jul 19, 2018

Cody and young gentleman he was training was super nice. In fact everyone I came into contact with at the dealership was super nice. Thank you all.

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DealerRater Jul 17, 2018

I enjoyed my car buying experience. I love the fact that the salesman was so patient and answered all of our questions and helped us though out the entire process

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DealerRater Jul 17, 2018

I have a great experience. Everyone was super friendly and working hard to get the deal done quick. I will tell my friends if they are looking for a car stop by hamer and you will not go wrong.

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DealerRater Jul 16, 2018

Is not a common thing in this industry to see a sales person telling you what is the best option for you and not trying to sale the most expensive car just to make money out of it. This professional looked after my needs as a customer and recommended what actually fits for me. Honesty is key.

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DealerRater Jul 15, 2018

Our sales Rep. Chris Garcia was so nice to us and very helpful he definitely knew how to treat us and make us feep very comfortable with our purchase. Also Mike the finance guy was sooo helpful we are really thankful and very happy with our 2018 honda Pilot EX-L

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DealerRater Jul 14, 2018

I'm used to buying cars of the streets and I finally decided to buy a new car so that's why I went to the dealership I had a great experience the people where very helpful and knowledgeable for everything I asked thank you hammer Honda and thanks to the sales man tommy

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DealerRater Jul 10, 2018

They helped me find a car u wanted in a short amount of time and gave me the best deal possible. I would definitely come back and buy a car here again.

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DealerRater Jul 9, 2018

Pleased by professionals! All around! very knowledgeable! Answered all my questions! And some!! Definitely will come back again! No deal at galpin Honda! Hamer beat there deal!

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DealerRater Jul 9, 2018

Hamer had the best customer service compared to other dealerships, they took their time to get the car I wanted and eventually satisfying my needs towards the car.

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DealerRater Jul 8, 2018

I liked the fact that agents make you feel special. Staff very friendly and with high knowledge of the product. I left very happy and I will highly recommend it.

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DealerRater Jul 8, 2018

I gave them 5 stars because they help me get the car that i would be comfortable in.and rhey have the best customer care

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DealerRater Jul 7, 2018

I called in ahead of time to make an appointment with service. From the moment I arrived everyone was extremely helpful and friendly. They explained the problem and I felt that the entire process was very efficient.

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DealerRater Jul 5, 2018

Bitar made everything smooth and easy for us and got us a good deal. Everyone at the dealership who worked with us was efficient and extremely helpful and gave us knowledge on the type of cars we were looking at. I would recommend anyone looking for a car to come here!

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DealerRater Jul 5, 2018

Excellent and friendly service. Sales staff was great, finance manager was easy friendly and fast my sales person Frank Naghi is such a humble and nice man! Needs a salary rase for sure.

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DealerRater Jul 4, 2018

Drew helped me find the honda civic that I wanted. Color options and deal. Was very pleased with the car buying experience . I would recommend Hamer Honda . Thanks for the ease of auto purchasing.

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DealerRater Jul 4, 2018

The two gentlemen who helped me were amazing. Especially Marcus the finance manager. The fact that he was able to get me into a car was astounding. So grateful.

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DealerRater Jun 8, 2018

Very kind people in a very friendly environment! I definitely would go back and buy again. They jumped off the cliff to meet my needs.

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DealerRater Apr 8, 2016

Today, I purchased a Pre-owned 2014 dark grey Honda Pilot EX-L fully loaded. I went in with a certain amount of money paying cash for the SUV and a fixed price. We went back and forth and Salesman Mr. Hossein Ghaffari was excellent. He listen, heard and executed a deal I was going to live with. He was extremely well mannered and very professional. Whole experience was very pleasant. I would recommend him to anyone looking for a car. He has great people skills and there was no pressure the whole experience was the most pleasant I have ever had buying ...

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DealerRater Jan 26, 2016

Hossein, I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that six-hour process not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying ...

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DealerRater May 20, 2015

I found Kolbe through an Edmunds car quote. My inquiries were replied to promptly and Hossein was very helpful and courteous through numerous calls. In full disclosure, I ultimately did not buy at Kolbe because I would not have been able get a ride there (I live 2 hrs away) in the time frame (mine) required. If I were able to make it, I would have bought, the price was sure right. It made the dealer I did go with locally really think.

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DealerRater Jan 29, 2015

I like the atmosphere over there people are so kind and friendly and they r not pushy at all also the car price are lower compare to other Honda dealers in valley like keys and miller. they are so fast and friendly. whole process was so fast it took about and hour to do every thing and i enjoy the rest of m day with my new car. I really appreciate the management team because of the options they gave me for my car.

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DealerRater Jan 29, 2015

Great staff and very knowledgeable sales staff . The management went beyond to make the price right for me , bought few cars and very happey . My next car will be from kolbe honda again . 3rd car here

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DealerRater Dec 22, 2014

Got a great deal on my Accord. Gave me a quote and when I got there honored it with no problems or tricks. I hate the process of buying cars and dealing with salesmen but this time it actually went very smooth. Thank you Kolbe Honda.

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DealerRater Dec 29, 2012

We saw this car from the auto trader site and liked it very much. We emailed kolbe Honda and Hossein responded the next day because we sent an email at 1100 pm. Hossein was very helpful and we were able to make a deal through email and everything was set. Negotiation was all done online. Picked up a check from my bank and we picked up the car that same day. We got our Honda odessey 2010. We had one problem 1 week later because I was busy and had to work. I finally had time to try out the bells and whistles ...

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DealerRater Nov 20, 2012

It has been some time since I purchased a vehicle from this dealership but I am a newcomer to DealerRater and I think this dealership is deserving of a good review. I was shopping for a new Civic and I was getting the usual responses after putting out some requests on the internet. Most dealers wanted me to come in so they could haggle. Others wanted to know what I had already been quoted before giving me a price. I received a straightforward email from Kolbe with an extremely competitive price. I called to see if they had a car ...

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DealerRater Dec 19, 2011

I definitely recommend this dealership and if you go to this dealership ask for Tom. An older white gentlemen, he was extremely nice and patience. he was never pushy and always helpful. if you are looking to buy a Honda I would recommend asking for Tom.

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DealerRater Jun 27, 2011

Once we told our requirements our sales person made things very easy for us and the entire sales process was very smooth. keep up the good work.

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DealerRater May 20, 2011

I just leased a 2011 Honda Accord from KOLBE Honda and am delighted! with the service I received. Every one was most professional. courteous and without a whiff of pressuring a potential buyer. Gabriel Ledesma spent several hours with me, so patiently and clearly going through all the steps required to lease a car and then. making sure that I understood the specifics of driving a Honda Accord. As a senior, I am especially grateful. Highly recommended! rgsterling. Studio City CA

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DealerRater Apr 24, 2011

This dealership is by far the most honest one I have ever been too. I shopped many different dealership to get the best price. Some of them would not let me leave and they kept pushing me to buy the car and they would not take no for an answer. When I went to Kolbe Honda, the salesman was very nice and not pushy at all. They gave me a price lower than everyone else and they did not try to stick me with any other extras. They are great people and the management is great. I highly recommend this ...

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DealerRater Dec 15, 2009

Although I live in Santa Barbara I was referred by a friend to at least get a price from Kolbe Honda before I purchased an Accord V-6 at my local dealer. I emailed Kolbe and eventually got an email back with an amazing price - I am glad I wasn't in a hurry because the internet salespeople must be so busy they don't have time to respond promptly. Since the price was so much lower than I had been quoted locally, I decided to email the other Honda dealers near Kolbe. Kolbe had them all beat - plus ...

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DealerRater Jun 17, 2009

I walked in to Kolbe Honda just to look around, had not really made up my mind yet whether to get the CRV, Element or Fit. Ernesto met us and was very kind in showing us all the different models and their features. Even after I told him that I was just looking around, he still spent a great valuable time with us. Very patient in explaining everything and took us for a test drive. I did not purchase the car then but came back a week later. Ernesto was out of the office and Edward helped us then. I ...

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DealerRater Mar 11, 2007

Shopping for a CR V was a nightmare. I did the typical homework on the internet. kbb.com, edmunds.com, etc. Then started going to dealers to actually see the CR V and what kind of a price we could get. Everyone of them (I won't mention the dealership names) gave us a run around. Told us the CR V was very popular and that it was selling for over sticker. Their attitudes were very cavalier and disrespectful and a real turn off. At best it sure didn't enhance our desire to purchase a car from them ! By ...

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DealerRater Mar 11, 2007

Shopping for a CR V was a nightmare. I did the typical homework on the internet. kbb.com, edmunds.com, etc. Then started going to dealers to actually see the CR V and what kind of a price we could get. Everyone of them (I won't mention the dealership names) gave us a run around. Told us the CR V was very popular and that it was selling for over sticker. Their attitudes were very cavalier and disrespectful and a real turn off. At best it sure didn't enhance our desire to purchase a car from them ! By ...

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DealerRater Sep 13, 2006

Totally first-class sales organization. I called first and was told they had the car and color I was looking for. When I got to the dealership they actually had told me the truth. It was cleaned and ready for me to test drive. The negotiations couldn't have been smoother and easier. All in all as good of a car buying experience as I have ever had.

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